I felt that the module of Business Etiquette and Service Excellence has greatly helped me in improving my etiquette when meeting people whom I have never met before, and how to make small talks etc. To be honest, I did not look forward to the first tutorial of BESE as we had to wear formal business attire for the rest of the tutorials. I went for the first lecture and Ms Chin presented her lectures in a way that was different from other lectures. She was dressed in formal attire herself and presented her slides in an enthusiastic way. At times, she would also tell us real-life stories that happened in the industry itself and hence makes the lecture more interesting.
I had a deep impression of Mr Wong after the first tutorial as I felt that the way he present himself made me feel that he is a very experienced and knowledgeable teacher. During the first tutorial, I totally had a different perception of BESE workshops and I understood the reason why we have to be dressed in formal attire to attend the workshops.
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